Absent From AI Answers
Buyers ask an assistant before they ask Google, and the assistant names three or four brands.
If you are not one of them, you never reach the shortlist.
Your customers now ask ChatGPT, Gemini and Perplexity before they ever open a results page. We build the entity signals, structured data and citable content that get your brand named inside those answers.
Australians are asking an assistant before they ever open a results page. With 26.1 million Australians online, 97% of the population (DataReportal, Digital 2025: Australia), the brands named inside those answers are quietly building an advantage most competitors have not noticed yet.
Orka Digital has been earning search visibility for Australian businesses since 2009. We work out of St Marys in Western Sydney for clients across Greater Sydney and nationally — from NDIS and care providers to accounting practices and national grocery brands like Foodworks and IGA.
Illustrative trajectory for a 12-month GEO/AEO engagement, measured across six answer engines including ChatGPT, Gemini, Perplexity, Claude, Copilot and Google AI Overviews.
Engines tracked
6
ChatGPT to AI Overviews
Prompt set
250+
Buyer-intent questions
Citation audit
14-day
Answer share re-checked
Schema coverage
100%
Entity and FAQ markup
Answer engines summarise a shortlist of sources. If your brand is not on that shortlist, the buying decision happens without you ever knowing.
Buyers ask an assistant before they ask Google, and the assistant names three or four brands.
If you are not one of them, you never reach the shortlist.
Long, unstructured pages give a language model nothing clean to lift and attribute.
Without extractable answers and schema, your expertise is passed over.
AI systems trust brands they can verify consistently across the wider web.
Thin citations and mismatched business details keep you out of the knowledge graph.
Four workstreams that move you from invisible to quotable across every major answer engine.
01/04
Benchmark exactly where you are cited today across six answer engines.
What's included
AI visibility model
+46% / 12 moIndicative model for a structured engagement in a moderately competitive market. Actual results depend on your starting position, budget and sector — we forecast against your own data before any work begins.
GEO is not SEO with a new label. These are the three things we do differently, because answer engines reward different signals.
We run your live prompt set through each engine on a schedule and record who was actually cited, rather than reporting a proxy score from a third-party tool.
Learn moreWe reconcile your business identity across your site, schema, Wikidata, directories and press so models resolve you to one confident entity.
Learn moreEvery page carries self-contained, factual passages with clear attribution, which is the format models lift from most often.
Learn moreA repeatable loop: find the prompts that matter, make your brand the most quotable source for them, then measure who actually got cited.
We map the real questions your buyers ask assistants, from early research through to vendor comparison, and build a tracked prompt set.
Each prompt is run across ChatGPT, Gemini, Perplexity, Copilot and AI Overviews to record who is cited today and how you are described.
We fix identity inconsistencies and deploy the structured data that lets models verify who you are and what you do.
We publish question-led, citable content and strengthen the third-party sources answer engines lean on.
The prompt set is re-run fortnightly. Gains are locked in, gaps are rewritten, and the tracked set grows with your market.
We report on answer share and citations, because those determine whether an assistant recommends you or a competitor.
How often your brand is named across a fixed set of buyer prompts in ChatGPT, Gemini, Perplexity and Google AI Overviews.
Pages of your site cited as a source inside AI answers, tracked prompt by prompt.
Enquiries and sales where an AI assistant or AI search referral appears in the path, from GA4.
Change in people searching for your brand name directly, from Google Search Console.
A selection of the businesses we have supported with web design, development and digital marketing. Open any project to see what we delivered.
Digital marketing
Digital marketing for an Australian technology supplier.
Read case study
Digital marketing
Digital marketing for a Sydney accounting practice.
Read case study
Digital marketing
Digital marketing for an Australian independent supermarket brand.
Read case studyRetainers are sold as a monthly hour allocation, so you can see exactly where the time goes. Every plan is quoted against your market and site size — call 1300 189 687 for a scope and price.
Establish your baseline and fix the foundations.
Build a quotable content layer and track the full market.
For brands that intend to own their category answer.
Feedback from organisations that moved early on answer-engine visibility.
“Highly professional and creative team. Anna and Robert are a delight to work with, extremely friendly and patient. They did an exceptional job for us. Thanks guys!”
Rustam Sandhu
Ivisapoint
“Excellent work quality and hard working team. Very happy with their service and fast delivery of the products.”
Abdur Rahman
Techno Point
“Looking forward to working again with this dynamic and hard working team.”
Ashraf
ECO Care Group
Trusted by Australian brands since 2009
Foodworks · IGA · Pizza Hut · Hills · SMG Group · Beyond Care Australia · Eco Care Group
Foodworks & IGA
National grocery groups
Pizza Hut
Hospitality brands
Beyond Care & Embrace Ability
NDIS & care providers
The questions we are asked most about generative engine optimisation and how it differs from traditional SEO.
Our experts are ready to audit your online presence and guide your path forward.
Get in TouchSEO earns you a position in a list of links. GEO (generative engine optimisation) earns you a mention inside the answer an assistant writes. The work overlaps, because both reward genuine authority, but GEO puts far more weight on structured data, verifiable entity signals and self-contained passages a model can quote and attribute.
ChatGPT, Google Gemini, Google AI Overviews, Perplexity, Microsoft Copilot and Claude. We run your tracked prompt set through each one on a schedule and record which brands were cited and how yours was described.
We report on answer share of voice (the percentage of your tracked prompts where you are cited), total citations earned, how you are characterised in those answers, and the downstream lift in branded search and referral traffic from AI sources.
Schema and entity fixes can change how you are described within weeks. Earning citations for competitive, high-intent prompts usually takes three to six months, because models lean on sources that have been consistently corroborated across the wider web.
Yes. Most answer engines ground their responses in live search results, so organic authority remains an input to AI visibility. GEO extends that work rather than replacing it, which is why the two are usually run together.
You cannot edit a model directly, but you can change what it reads. Where an assistant repeats an outdated fact, we correct the underlying sources (your own site, schema, directories, Wikidata and press coverage) and re-test until the answer reflects reality.
Book a free AI visibility audit. We will run your buyer prompts through the major answer engines and show you exactly who is being cited instead of you.
Get my AI visibility audit No obligation. You keep the audit.